Customer Support Representative

Cheltenham, Victoria
Posted more than 30 days ago
Logo Digital Treasury
Digital Treasury
Company Description:
At Digital Treasury, we believe in 100% transparent marketing services for our clients. This means we do exactly what we say we can do and tell you all the details! We’re sick of low quality SEO & Website Design agencies providing shoddy services or NO services at all! We look to partner with our clients to provide services that actually grow their business.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Vocational Qualification
Number of vacancies:

Job Description

XMB Technology, a start-up innovators in the Australian tech scene, are hiring a Customer Support Representative. Your mission:

- Deliver exceptional customer service and technical support
- Troubleshoot and resolve customer issues related to our products/services
- Maintain accurate records of customer interactions
- Communicate effectively, understanding customer needs and providing solutions
- Collaborate with cross-functional teams to identify and address recurring issues

You'll need:

- Outstanding communication and interpersonal skills
- Strong problem-solving and analytical abilities
- Proficiency in using customer support tools and ticketing systems
- Ability to multitask and prioritize in a fast-paced environment
- Commitment to delivering outstanding customer service

If you're passionate about providing top-notch customer support and ensuring customer satisfaction, we want to hear from you. Exceptional candidates will be rewarded with competitive compensation and opportunities for professional growth.

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