Restaurant Manager

Samsisekki, an authentic Korean restaurant in Mitchell, Canberra, is looking for a dedicated Restaurant Manager to join our team and ensure the highest level of service for our guests.

[Position Overview]
As the Restaurant Manager, you will be responsible for overseeing all front-of-house operations, ensuring an exceptional dining experience for our guests. You will lead, train, and support the front-of-house team, manage reservations, and handle customer inquiries and concerns efficiently.

[Key Responsibilities]

-Supervise and coordinate all front-of-house activities.
-Train, schedule, and manage front-of-house staff, including servers and hosts.
-Ensure the dining area is clean, organized, and set up according to restaurant standards.
-Manage customer reservations and seating arrangements.
-Address and resolve customer complaints and feedback in a professional manner.
-Monitor inventory levels of front-of-house supplies and place orders as needed.
-Collaborate with the kitchen team to ensure smooth service flow.

[Requirements]

-Minimum 3 years of experience in a managerial role within the restaurant industry.
-Strong leadership and organizational skills.
-Excellent communication and interpersonal abilities.
-Ability to work under pressure in a fast-paced environment.
-Knowledge of Korean cuisine and culture is a plus.
-Flexibility to work evenings, weekends, and holidays as needed.