Customer Service Reviewer (Moranbah)
Moranbah, Queensland
Posted 9 days ago
- Company:
- The Realise Group
- Company Description:
- The Realise Group was founded by good friends Katie Miles and Cecilie Munro in the year 2000 from a desire to provide Australian retailers a fast turn-around and responsive way to measure what was happening in-store. Initially, The Realise Group offered customer experience evaluations, store audits, incentive and reward programs, and a range of consulting services to its growing stable of retail clients. In 2003 The Realise Group joined forces with Centreforce Management Services (now Realise People Solutions) bringing with it the knowledge and experience of Director, Rebecca Lockett. For over twenty years, The Realise Group has invested in finding the best technologies globally to support the changing needs of its broad client base, and now offers a range of best-practice and exclusive methodologies to help organisations listen to their customers, measure what matters, and ensure brand promises are being delivered. Today, the result of Katie, Cecilie and Rebecca's blood, sweat and tears is a business with a unique combination of smart technologies and creative, innovative, hard-working and 'can do' people who call themselves The Realise Group.
- Contract Type:
- Temporary
- Experience Required:
- No Experience
- Education Level:
- Secondary/High School
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc.
This work involves posing as a customer whilst making detailed observations about your experience, then completing a survey online about the experience.
The ideal Customer Service Reviewer has an eye for detail and a good memory, is reliable, has great communication skills, and access to the internet.
The number of assignments offered to you depends on your availability, your ability to successfully complete the tasks, your location, willingness to travel, flexibility and reliability.
Surveys can take from 10 minutes to 1 hour to complete.
For over 20 years The Realise Group has been helping some of Australia and New Zealand’s leading retail brands understand the experience they are delivering to their customers. You can become a Customer Service Reviewer and provide valuable feedback to our clients!