Customer Service Representative
1000, Victoria
Posted more than 30 days ago
- Company:
- Regional Air Service
- Company Description:
- A regional airline is a general classification of airline that typically operates scheduled passenger air service, using regional aircraft, between communities lacking sufficient demand or infrastructure to attract mainline flights.
- Contract Type:
- Remote
- Experience Required:
- 1 year
- Education Level:
- Secondary/High School
- Number of vacancies:
- 1
Job Description
Key Responsibilities:
Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
Provide accurate information about products and services.
Assist customers with order placement, tracking, and returns.
Resolve complaints and issues efficiently, demonstrating empathy and understanding.
Maintain detailed records of customer interactions and transactions.
Collaborate with other departments to address customer needs and improve service processes.
Stay informed about product updates, promotions, and policies.
- Salary:
- 45,00 AUD Hourly