Computer Network and Systems Engineer

About the Role:

This position is ideal for someone who is looking to work for long-term and enthusiastic about information sharing, teamwork, and overcoming a variety of issues. One fine day, you may be resolving hardware problems for a medium scale business and you will be working with multinational personalities using the IT strategy. Your dedication to client outcomes and problem-solving abilities will drive significant change, enabling us to provide specialised solutions and accomplish outstanding outcomes.

Salary per Annum: $75,000 - $90,000

Job Description:

· Design, develop and configure new efficient network systems on premises.

· Assess and provide recommendations for hardware and software applications.

· Analyse hardware changes and create a database server for all clients.

· Maintain systems, database servers, storages, usage, and monitoring of activity to improve user performance and ensure reliability.

· Document and maintain detailed records of client interactions, technical issues, and resolutions accurately with our CRM system tools.

· Experience in Microsoft Office, cloud platforms and database systems.

· Ability to configure the Cisco Routers, Switches and VPN technologies.

· Develop data structure and manage the client records on daily basis.

· Identifying, analysing, and solving issues involving software, hardware, and other network and system components.

· Troubleshoot the end user issues via phone calls or onsite visits.

· Monitor network traffic and activities by analysing.

· Experience in Active Directory and develop workflows.

· Deploying necessary assets to the sites and maintain IT Inventory.

· Leading Technical initiatives in the field of expertise.

· Ability to work Remotely and help the clients in problem solving.

Essential Skills & Experience Required:

· Outstanding communication abilities as well as the capacity to interact with clients and stakeholders at all levels.

· Strong technical skills and problem-solving ownership are required, as is at least 3 years plus of IT experience.

· Proven experience with Cisco Routers, Sophos Routers, switches, firewalls, M365 Suite, Intune, Windows Server/Desktop Operating Systems, iOS systems and backup technologies like FTP and SMB.

· Advanced knowledge of Cloud solutions such as AWS, Azure, Microsoft Entra ID and Hybrid Cloud models.

· Expert in Virtualisation (VMware, Hyper-V), Azure AD, and Microsoft Exchange.

· Strong experience in networking, including Cisco, LAN, WAN and VOIP equipment, and other storage technologies.

· Experience working in NDIS and RTO’s is highly preferred.

Why Join Us?

Multiple location travel.
Access to new technologies and products, with a strong focus on internal marketing.
One of the main values we encourage is work-life balance.
Stay part of IT Team and collaborate for team opportunities.
Essential Requirements:

Full working rights in Australia and preferably Permanent Residence or Citizens.
Proficient in communication and able to collaborate well with individuals from a variety of backgrounds
Relevant certifications (Microsoft 365 Fundamentals, Azure, Power BI, Data Analysis, Teams, VOIP, MC, etc.) are a plus.
Experience in Java, web developing is an added advantage.
Employer questions:

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a Computer Network and Systems Engineer?
Do you have valid technical experience?
Do you have customer service experience?
Do you have a current Australian driver's licence?