Equipment Hire Manager

Employer: Oberoi Flowers & Decorators
ABN: 92 469 459 978
Position: Equipment Hire Manager (ANZSCO xxxxxxx)
Salary: $70,000 – $95,000 plus superannuation
Location: VIC 3978, Australia
Mode: Full Time
Experience: Minimum 2 years in equipment hire or rental operations
Oberoi Flowers & Decorators is a trusted name in premium floral arrangements, event décor, and quality equipment hire. We pride ourselves on delivering exceptional products and services for weddings, corporate functions, and private events. Our dedication to customer satisfaction and operational excellence sets us apart in the industry.
We are seeking an experienced and proactive Equipment Hire Manager to oversee our equipment rental operations. This role requires a hands-on leader who can manage staff, maintain inventory, ensure safety compliance, and deliver outstanding customer experiences.
Key Responsibilities:
• Plan, organise, and oversee equipment hire operations for events and functions.
• Supervise, train, and support hire centre staff to ensure high performance.
• Monitor dispatch, returns, and equipment condition.
• Coordinate maintenance and repairs to keep all equipment in optimal condition.
• Manage inventory levels and source additional equipment when required.
• Develop and implement marketing strategies for hire services.
• Ensure all hire processes comply with safety and licensing regulations.
• Prepare quotes, manage client accounts, and oversee credit policies.
• Track financial performance and manage operational budgets.
• Foster positive customer relationships and handle escalations professionally.
To be successful in this role, you will have:
• Proven experience in equipment hire management or a related field.
• Strong leadership and organisational skills.
• Knowledge of maintenance schedules and safety compliance requirements.
• Excellent communication and problem-solving abilities.
• Ability to work under pressure and manage multiple priorities.
• Commitment to delivering outstanding customer service.
We thank all applicants for their interest; however, only shortlisted candidates will be contacted.