Operations Supervisor

About us

HomeHost is Sydney's Eastern suburbs leading Airbnb management company. Operating for just over 8 years, we are experienced, hungry and ready to continue our growth. We take pride in providing good ol' fashioned warm hospitality to our guests, whether they’re coming from across the world or across the street.

Summary

As the Operations Manager, you will play a pivotal role in ensuring the smooth and efficient day-to-day operations of our property management portfolio. You will be responsible for overseeing our teams and other support staff, and will have a direct impact on the overall success of our business.

Responsibilities and Accountabilities:

- Team Leadership: Lead and mentor a team and support staff, fostering a culture of excellence, collaboration, and continuous improvement.
- Property Portfolio Management: Manage the entire property portfolio, including leasing, maintenance, and tenant relations, to maximize occupancy and revenue.
- Strategic Planning: Develop and implement long-term and short-term strategies to achieve company goals and objectives, continually seeking ways to optimise operations and profitability.
- Budget Management: Monitor and manage the budget for property operations, ensuring cost-effective maintenance and repairs, and providing regular financial reports to senior management.
- Vendor and Contractor Management: Establish and maintain strong relationships with contractors and vendors, negotiating contracts, overseeing work quality, and ensuring timely and cost-effective services.
- Tenant Relations: Oversee tenant relations, including conflict resolution, addressing concerns, and ensuring high tenant satisfaction.
- Reporting and Analysis: Provide regular reports and analysis to senior management, offering insights on operational performance and areas for improvement.

What you will need:
- Drivers license and your own vehicle (fuel card supplied)
- Professional presentation and fluent English (written and verbal)
- Strong charisma and interpersonal skills
- Can learn to operate new apps and technology at a fairly quick pace
- Problem solving mindset
- Can do attitude

Benefits of Working with HomeHost:
- Competitive salary and benefits package.
- A collaborative and supportive work environment.
- Opportunities for career growth and development.
- The chance to make a real impact on the property management industry.
- A commitment to excellence and a dedication to the well-being of our tenants and property owners.
- Become part of the established HomeHost family