Customer Service Representative

We are seeking a dedicated Remote Customer Service Representative to join our team and help us maintain our financial health while delivering excellent customer service.

As a Remote Customer Service Representative, you will oversee the accounts receivable process, focusing on collecting overdue payments from customers and clients who have not met their payment deadlines. Your responsibilities will include ensuring timely and accurate invoicing, collections, and reporting. This role requires strong analytical skills, attention to detail, and effective communication with both internal teams and external clients.

We welcome applicants from all backgrounds, including individuals who are physically challenged, stay-at-home parents, veterans, and the elderly. No formal experience in finance or debt collection is necessary; we value determination and a willingness to learn.

Key Responsibilities:

- Reach out to customers to remind them of overdue payments.
- Help resolve any issues that may prevent customers from paying.
- Keep track of payments and update our records accurately.
- Work with our team to improve our collection processes.
- Provide support and guidance to others in the team as needed.

Qualifications:

- No formal experience required; we welcome all applicants, including those who are unskilled or physically challenged.
- Good communication skills and a friendly attitude.
- Basic computer skills (familiarity with email and spreadsheets is a plus).
- Ability to work independently and manage your time effectively.
- A positive attitude and a willingness to learn.

What We Offer:

- Competitive salary and benefits.
- Flexible working hours and a supportive remote work environment.
- Opportunities for training and personal development.
- A welcoming and inclusive company culture.