Customer Service Representative

Fremantle, Western Australia
Posted more than 30 days ago
Logo Rowan Energy
Company:
Rowan Energy
Company Description:
Rowan Energy Norway is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry. As a forward-thinking organization, Rowan Energy Norway is dedicated to meeting the evolving energy needs of today and tomorrow. We leverage our expertise and cutting-edge technologies to explore, extract, and refine crude oil resources, ensuring a reliable and efficient supply for our clients.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Master’s Degree
Number of vacancies:
50

Job Description

We are seeking a dedicated Remote Customer Service Representative to join our team and help us maintain our financial health while delivering excellent customer service.

As a Remote Customer Service Representative, you will oversee the accounts receivable process, focusing on collecting overdue payments from customers and clients who have not met their payment deadlines. Your responsibilities will include ensuring timely and accurate invoicing, collections, and reporting. This role requires strong analytical skills, attention to detail, and effective communication with both internal teams and external clients.

We welcome applicants from all backgrounds, including individuals who are physically challenged, stay-at-home parents, veterans, and the elderly. No formal experience in finance or debt collection is necessary; we value determination and a willingness to learn.

Key Responsibilities:

- Reach out to customers to remind them of overdue payments.
- Help resolve any issues that may prevent customers from paying.
- Keep track of payments and update our records accurately.
- Work with our team to improve our collection processes.
- Provide support and guidance to others in the team as needed.

Qualifications:

- No formal experience required; we welcome all applicants, including those who are unskilled or physically challenged.
- Good communication skills and a friendly attitude.
- Basic computer skills (familiarity with email and spreadsheets is a plus).
- Ability to work independently and manage your time effectively.
- A positive attitude and a willingness to learn.

What We Offer:

- Competitive salary and benefits.
- Flexible working hours and a supportive remote work environment.
- Opportunities for training and personal development.
- A welcoming and inclusive company culture.
Salary:
20.000,00 AUD Monthly