Office Manager

GVRC on behalf of A2Z Care Plus Services Pty Ltd

Position: Office Manager
Salary: $73,500 to $80,000 plus 11.5% superannuation
Hours: 38 hours per week
Mode: Full-time
Location: The Bower, 433 Logan Road, Stones Corner QLD 4120
Experience required: Minimum 2 years’ experience in relevant roles
About us:
A2Z Care Plus is a registered NDIS provider committed to delivering high-quality care and support to individuals with disabilities. We pride ourselves on our person-centred approach and are dedicated to making a positive impact in the lives of our clients and their families. We are seeking a skilled and motivated Office Manager to join our team and help maintain the smooth and efficient operations of our office..
Tasks and responsibilities included but not limited to
• Oversee and manage the implementation of administrative systems and processes to ensure smooth office operations.
• Develop and maintain office procedures, ensuring they align with organisational goals and compliance requirements.
• Manage personnel activities, including recruitment, onboarding, promotions, performance management, payroll, and staff training.
• Manage the allocation and use of office resources, including staff, office space, and equipment.
• Ensure efficient use of resources and that staff have the necessary tools and equipment to perform their roles effectively.
• Supervise and support office personnel, ensuring staff are properly trained, motivated, and meeting performance expectations.
• Assign tasks and monitor staff progress, providing feedback and guidance as needed.
• Maintain office records, ensuring they are organised, accurate, and in compliance with internal policies and relevant regulations.
• Serve as a point of contact for both internal and external stakeholders, handling communications and addressing any office-related issues.
• Collaborate with professionals and external partners to resolve problems and ensure smooth office operations.
• Ensure that the office operates in compliance with all relevant legislation, policies, and procedures.
• Monitor and enforce occupational health and safety standards to ensure a safe working environment for all staff.
Qualifications:
• Diploma of Business (preferred but not mandatory)
Skills and other requirements:
• Experience in office management, administration, or a similar role, ideally within the NDIS or healthcare sector.
• Proven track record in personnel management, including recruitment, performance management, training, and payroll.
• Strong organisational skills, with the ability to manage multiple tasks and responsibilities.
• Excellent communication skills, both written and verbal, with the ability to liaise with staff and external stakeholders.
• Knowledge of NDIS standards, relevant government legislation, and occupational health and safety regulations (desirable).
• Proficiency in office software, payroll systems, and record-keeping practices.