Computer Network & Systems Engineer

Computer Network and Systems Engineer (Implementation Technician)
Job Description:
We are Mansys Pty Ltd, recruitment consultants. Our client, Bepoz Global, based out of Melbourne (VIC) is actively looking for an experienced Computer Network and Systems Engineer (Implementation Technician) to join its team on a full-time basis at their Perth office. The business is Australia’s leading supplier and developer of point of sale (POS) systems. They are renowned for supplying products that are customised to meet the demands of running a bar, restaurant, cafe, hotel or club. In addition to POS system, Bepoz offers fully integrated Digital Signage, CCTV, Paging solutions, Takeaway Order Apps & Self-Ordering fully customized to business.
Main Responsibilities of the role are-
• Performing day-to-day operations, including the installation, deployment, configuration, testing, data migration, and administration of Bepoz System Software components, networks, databases, servers, and workstations.
• Design and configure system architectures tailored to client requirements, ensuring optimal performance, scalability, and seamless integration with existing infrastructure, while developing a customer-specific project plan.
• Collaborate closely with clients during the implementation and go-live phases to design data models, network requirements, backup strategies, and integration processes, ensuring client’s expectations are met.
• Analyzing and implementing POS technology solutions to optimize business operations and enhance customer experience, while tracking hours spent, calculating costs, allocating resources, and managing implementation projects, ensuring the accounts team is kept informed throughout.
• Configure, update and maintain networking devices such as routers, switches and access points, Enable/Disable TCP and UDP ports and configure firewall rules, subnets and VLAN depending on the needs and requirements of the business. Install VPNs, SQL Servers, RDS, and various computer applications, and security patches.
• Continuously assess, monitor, and research network infrastructures to optimize performance, providing recommendations for improvements in hardware, software, and Bepoz-developed features for hospitality venues across WA.
• Providing professional remote and onsite support for diagnosing and resolving Microsoft Windows servers, Network Printers, Scanners, MSR, Payment terminals, Online Ordering platforms, and network and system-related issues.
• Upgrading Bepoz software versions with new releases on servers or network changes, followed by configuration and testing to ensure seamless integration, while updating SQL database tables and integrated API connections.
• Facilitate the seamless integration of Bepoz with various systems, including payment terminals, while observing network traffic and managing IP reservations and DHCP ranges to ensure optimal performance.
• Conducting one-on-one training sessions with our hospitality customers on all offered Bepoz Solutions, Bepoz POS, YourOrder, Snapshots, Oolio pay and MyPlace Application.
• Conducting research and analysis to determine system, program, and application needs while identifying limitations and proposing enhancements through the Company’s CRM tools like Jira service management, HubSpot and ConnectWise.
• Updating and maintaining technical documentation, end-user guides, and operational manuals for system integrations, troubleshooting and maintenance.
• Working closely with the Central Warehouse team to order, supply, and manage the hardware requirements to fulfil Sales Orders and add-ons for WA customers.
• Assist in developing and executing project rollout business strategies and security policies, ensuring seamless POS system integration and efficiency.
• Overseeing security and compliance of POS systems, Oolio payment Discrepancies, Settlements, protecting transaction data and ensuring system integrity.
• Diagnosing, testing, and helping the R&D team resolve Bepoz system errors to ensure compliance with quality standards and alignment with system specifications.
• Work closely with Clients building positive relationships and helping grow our WA customer base.
Must Have –
• Must have Australian Bachelor’s degree in Information Technology, Computer Systems, or related field
• Must have atleast 2 years of Australian experience as ICT implementation Technician
• Must have one year of experience with POS systems.
Skills Needed –
• Full-spectrum system implementation – from installation, configuration, and testing to training and post-go-live support.
• Deep expertise in Windows Servers, SQL, routers, firewalls, VLANs, VPNs, and more.
• Strong client engagement – from designing data models to integrating payment terminals.
• Hands-on project management – tracking hours, resources, and system integrity.
• Ongoing training and support – making complex tech intuitive for hospitality operators.
• Commitment to security and compliance, backed by real-time issue resolution and QA collaboration with R&D

Successful candidate will be on an annual salary of A$80,000 to A$90,000 Plus Superannuation.
Only shortlisted candidates will be contacted.