Store Manager

Store Manager
We are Mansys Pty Ltd, recruitment consultants. Our client, CBA Hospitality T/A El Jannah Chicken Gungahlin, is actively looking for a Store Manager to join its team on a full-time basis to be placed at their store in Gungahlin, ACT 2912. The business is a Lebanese-Australian fast-food restaurant specializing in charcoal-grilled chicken, and distinctive sauces. They are known for their Charcoal and fried chicken, burgers, wraps, salads, and traditional Lebanese dishes, all crafted from freshly sourced ingredients
Position Overview
The position requires overseeing daily operations, ensuring high-quality food, excellent customer service, and efficient staff management. Responsibilities include inventory control, team leadership, financial performance, compliance with health regulations, rostering, recruitment, training, and maintaining brand standards. Strong leadership, problem-solving, and organizational skills are essential to drive store success and enhance the customer experience.
Main Responsibilities

• Supervise daily store operations to ensure smooth food preparation, prompt service, and exceptional customer satisfaction in a fast-paced, high-volume setting
• Manage stock levels, inventory, and supplier relationships to guarantee the availability of fresh, high-quality ingredients while controlling costs and reducing waste.
• Develop and implement effective sales strategies to drive revenue growth
• Track and evaluate sales performance, financial reports, and budgets, identifying key trends and implementing strategies to enhance profitability.
• Managing budgeting and cost controls, including monitoring expenses, labor costs, and revenue to achieve financial targets.
• Recruiting, training, and supervising staff, ensuring team members meet performance expectations and provide excellent customer service.
• Manage staff scheduling and workforce planning, optimizing labour costs while ensuring adequate coverage during peak trading periods.
• Maintain compliance with food safety, hygiene, occupational health & safety, and workplace regulations, upholding high health and safety standards in accordance with Australian industry guidelines.
• Enhancing customer experience and resolving issues, addressing feedback and complaints promptly to maintain a positive reputation.
• Foster a positive and productive work environment through effective communication and employee development
• Communicate with broader management team regarding operational updates, compliance requirements, and the implementation of franchise standards.

Must Have

• Diploma or Higher education
• One Year of Australian experience as a Store Manager in a fast-food restaurant is a must

 
Skills Required
• Strong leadership and people management skills, with the ability to positively motivate and develop a team
• Excellent communication and customer service skills - portray welcoming, positive energy
• Proficient in inventory management, food safety, and quality control procedures
• Proven track record of driving sales and implementing successful marketing initiatives
• Familiarity with financial reporting and performance analysis
• Adaptable and able to work effectively in a fast-paced, dynamic environment

Successful candidate would be paid a base salary between A$75,000 to A$90,000 plus Superannuation.

Only shortlisted candidates will be contacted